Who do I contact with questions?
Please email email@example.com with any questions.
How much does shipping cost?
€3 for Next Working Day Delivery once ordered before 2 pm for all orders in the Republic of Ireland.
We ship globally. Once your address is entered at the checkout, the shipping cost will update to show the relevant cost for you from your location.
I placed a successful order but why didn’t I receive a confirmation email yet?
If you placed a successful order you should receive a confirmation email with an order number. If you have not received an email after 1 hour please contact us to make sure your order went through.
How long will it take for my order to arrive?
For Rep. of Ireland customers, place your order before 2 pm for next working day delivery.
European customers - Please allow up to 5 working days.
Rest of World - Please allow 4 to 8 working days for order processing, shipment and delivery.
Do you re-stock your product range?
On occasion we will re-stock some of our items. Please make sure to check back frequently if an item you want is not available at the time you are on the site. Send any queries to firstname.lastname@example.org and we will do our best for you.
Can I get a refund or make an exchange?
Please refer to our Returns Policy
Just placed your order and changed your mind?
We can change or cancel an order up until it is dispatched. If the order has been already dispatched, under the ‘Distance Selling Regulations’ you have 7 working days to return the goods and we will issue a full refund of your purchase.
Privacy & Security
All Login, Account and Check Out pages are secured with 128-bit encryption verified by Stripe. We will never store your card details on any of our systems. Card details are stored on our partners secure servers to PCI-DSS Level 1 Standards, the highest level possible.
For our returns policy please click here.